Privacy Policy

Last Updated: January 2026

1. Introduction

At SRK Holidays, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and travel services.

Important: By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you book our services, we may collect:

  • Full name and date of birth
  • Contact information (email address, phone number, mailing address)
  • Passport details and identification documents
  • Payment information (credit card details, bank account information)
  • Travel preferences and special requirements
  • Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

Service Delivery

Process bookings, arrange travel services, and manage your trips

Communication

Send booking confirmations, updates, and important travel information

Customer Support

Respond to inquiries, provide assistance, and resolve issues

Marketing (Optional)

Send promotional offers and travel inspiration (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We share necessary information with hotels, airlines, transport operators, and other service providers to fulfill your bookings. These partners are obligated to protect your information.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encrypted Data

Secure Servers

Access Controls

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • ✓

    Access

    Request a copy of your personal information we hold

  • ✓

    Correction

    Request correction of inaccurate or incomplete information

  • ✓

    Deletion

    Request deletion of your personal information (subject to legal obligations)

  • ✓

    Opt-Out

    Unsubscribe from marketing communications at any time

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites (airlines, hotels, tourism boards). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other facto? We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SRK Holidays

First Floor, MIG 31, 1st B Main Rd

Yelahanka New Town, Bengaluru, Karnataka 560064

Phone: +91 9632721942

Email: privacy@srkholidays.com

Data Protection Officer: dpo@srkholidays.com

By using SRK Holidays services, you acknowledge that you have read and understood this Privacy Policy.